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Privacy Policy

Who we are

• Delifideli
• Email: NO DATA ENTERED
• Phone: NO DATA ENTERED

We are a small chocolate atelier based in Sofia, Bulgaria. This privacy policy explains how we collect, use and protect your personal information when you visit our website or contact us.

What information we collect

When you use our contact form, we collect the name, phone number, email address and message you provide. We also automatically record your IP address and the time of your submission for security purposes.

Why we collect it

We use your contact information to respond to your enquiry about our chocolate collection, visit arrangements or corporate orders. Your IP address and timestamp help us identify and prevent misuse of the form.

How long we keep it

We keep your enquiry for as long as needed to respond and fulfil your request, typically a few weeks. After that, we retain it for up to one year for record-keeping purposes, then delete it.

Your rights

You have the right to access, correct or delete your personal data at any time. To exercise these rights, please contact us at NO DATA ENTERED.

Cookies

Our site uses one technical session cookie only, which is necessary for the contact form to work properly. We do not use analytics cookies, advertising cookies or tracking pixels.

Security

We take reasonable steps to protect your information from unauthorised access, but no transmission over the internet is completely secure. We are not responsible for the security of information transmitted to us over the internet.

Changes to this policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page.

Last updated: September 10, 2026